What to expect, treatment, care, travel, rights and responsibilities. I was treated with kindness and respect from the minute I entered the hospital please pass on my thanks my care could not have been bettered. I had a very pleasant experience. Typically 20 services . Gartnavel Royal Hospital is a mental health facility based in the west end of Glasgow, Scotland. Cuthbertson House is an acute admission/assessment ward for people whose mental illness has been caused by a brain impairment (also known as organic mental illness). When your GP surgery is closed call NHS 24free on 111 if you are ill and it cant wait until your regular NHS service reopens. / 55.8339; -4.3693. Please convey my gratitude to all staff. These are illnesses which are not caused by any obvious or detectable brain impairment. Available for both RF and RM licensing. ", "I would just like to praise the staff working in the imaging department. Patients can be referred to the service by clinicians in Adult and Older CMHTs, RES Teams, as well as other Secondary Care services. ", "I attend the Urogynaecology clinic twice a year, Clinic K. The staff, Karen, Audrey and LesleyAnn are top class in their care and practice. "a field of apple trees". I was treated professionally but also with kindness and compassion. Queen Elizabeth University Hospital, Glasgow, Renfrewshire Community Adult Mental Health, Princess Royal Maternity, Glasgow Royal Infirmary, Vale of Leven Hospital, West Dunbartonshire. I thought it was a very clean and relaxed environment. Share your experiences of UK health and care services, Elderly Medicine (wards 2b, 2c, 3a, 3c, 4c, 5c, 8a & 8c), Gartnavel General Hospital / Elderly Medicine (wards 2b, 2c, 3a, 3c, 4c, 5c, 8a & 8c), Default Afantastic team ofnurses and lovely Doc Hannah. Every place we visited was clean and in good repair. Trying to cope with this from 250 miles away was challenging. I would like to thank Staff Nurse Lindsay and her team for the wonderful work they did by getting her home to her family. Drumchapel Hospital / Elderly Care I didn't catch everyone's names but I would particularly like to mention Mike (hospital porter) and (Audrey - HCA) who along with everyone else were wonderful beyond words. My mum received excellent care and attention both in A&E and in the ward from all staff including housekeeping staff, HCAs, nurses, AHPs and doctors. He had a fabulous bedside manner, was well Informed and just a great guy.". care of older people. Vale of Leven District General Hospital . ", "My husband is elated after having surgery on his spine and says that he has experienced the very best of the NHS. I was treated professionally but also with kindness and compassion. This ward is headed by Gemma and deputised by Ruth. Since the QEUH opened, it continues to operate as a 'spoke' from the new QEUH. In December 2018 Mum slipped and broke her hip on a recently laid walkway which we have subsequently discovered has been the cause of a number of incidents as, when wet, the paving becomes like an ice rink. . All staff were obviously busy but were caring and approachable. Please thank the all so much. "Thank you to all staff at Inverclyde Royal Hospital, they all went the extra mile for my husband and I. The ENT doctor was thorough and explained everything perfectly. Our son (33) has autism & sustained 3 spinal fractures. Alternatively, Glasgow Citybus operates a bus from Kelvinside, Gartnavel Hospital to Buchanan Bus Station hourly. Inner Hebrides. RAH "Dear A&E team. ", "I would like to thank all staff who helped me during my stay in the Acute Receiving Ward. G11 6NT "a field of apple trees". LaraC G11 6NT, Posted by "I received a chest X-ray from a lady called Kerry who was exceptional this morning. A very slick operation, from the receptionists booking in patients; to the radiographers and support staff who demonstrate genuine care and empathy. against this action plan.". Quality of Care for Healthcare Improvement Glasgow family's campaign for psychiatric ward rule change raised with Nicola Sturgeon. G12 0XH, Posted by I've been annhsggc'er for over 3decades -, Amazing staff and wonderful care during the most challenging oftimes, This hospital was amazing. Edinburgh. Ward 3C with Gemma and Ruth provided spectacular and most importantly safe care for Mum, and they gently supported and guided me and my brother through the journey leading to Mum being in Westerton. Information for Patients. As a result of the high standard of care, my mum recovered from the pneumonia, despite having been told by the consultants that we should 'prepare for the worst'. Tell us what was good and what could be improved, say thanks or call for change ", "I had fantastic treatment and care from the staff at the Victoria Infirmary Minor Injuries Unit. or call us on 0845 113 0012, Response from prioritise those areas where improvement is required to meet a She does have dementia but was generally remarkable for her age. Thank you for taking the time and trouble to provide your very kind feedback. Overall, conditions were poor and despite the best efforts of many staff, it is fair to say I lost faith in the care of patients in the NHS during this time. ", "I attended the Day Surgery Unit today and can I just thank all staff who made my visit to Urology less stressful. Call: Duty Biochemist/general enquiries 0141 211 4003. LizBetty60 He was nervous but the nurses & all staff put him at his ease and explained everything. Latest visiting information. Im so grateful for the care and attention my gran received. (as a service user), Gartnavel Royal Hospital is a mental health facility based in the west end of Glasgow, Scotland. Response from For more information. We spoke with 28 patients and The Sanctuary is situated in the Upper Hub in the new building, it is well-signed, wholly accessible and open at all times for anyone to use. Religious care can be a crucial aspect of this. It is simply furnished and incorporates wooden items specially crafted by the Boomerang Project. ", "Dear A&E team. Well done A/E RAH.". Hospital setting was pristine, service was really quick for A&E. You can do it, we can help. Hospital visiting - Updated 09/09. Drumchapel Hospital Elderly Care visibility, Gartnavel General Hospital / Elderly Medicine (wards 2b, 2c, 3a, 3c, 4c, 5c, 8a & 8c), This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. listen to what was important to them. Hyndland railway station is adjacent to the hospital. Share your experiences of UK health and care services, Western Infirmary/Gartnavel General Geriatric Assessment, Western Infirmary/Gartnavel General Respiratory Medicine, other person has had a similar experience, Default Robbie was a terrific staff nurse and the ward sister was also really nice but Robbie was certainly very kind and attentive.". The majority of admissions to the ward come from Gartnavel Royal Hospital and Stobhill Hospital. Ophthalmology - Eye Services. Gartnavel Royal Hospital; Glasgow Royal Infirmary. Within NHS Greater Glasgow and Clyde there is an emphasis on ensuring equal access to all NHS services. Inspections may be announced or unannounced and will involve ", "My son was directed to attend A&E by his GP. spoke with staff and used additional tools to gather more Gartnavel General Hospital. Who has Care Opinion told about this story? ", "Dear A&E team. I felt that this really needed to be brought to your attention. About: Gartnavel General Hospital / Elderly Medicine (wards 2b, 2c, 3a, 3c, 4c, 5c, 8a & 8c) Posted by MerAnna (as a relative ), 2 years ago. The Chaplaincy Service delivers spiritual and religious care to all people. for patients, not all wards had applied dementia design principles, and. "Outstanding staff, spectacular care. From the person at the entrance to the reception, nursing and medical practitioner. patient safety issues. Our son (33) has autism & sustained 3 spinal fractures. The service - which can currently handle around 70 patients a week compared to 100-150 per year when it first launched at Gartnavel - is estimated to have avoided 17,000 bed days across the GGC region during 2022. Ward 8C - Gastroenterolgy. / 55.8339; -4.3693. Would rather come here instead of, How can abuzzer from apatient buzz for ten minutes and three members ofnursing staff completely i, Decorative coffee bar atthe entrance tothe hospital sells food for world class prices. He had a fabulous bedside manner, was well Informed and just a great guy. (Purple), High "I would like to thank all staff in MDBU ward, they were all so polite and helpful. Gartnavel General Hospital Psychiatric Unit, 1053 Great Western Road, Glasgow, Scotland, G12 . Well done A/E RAH.". Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 3 years ago. Before the inspection, we reviewed NHS Greater Glasgow and Clyde's self-evaluation and gathered information about Gartnavel General Hospital from other sources. well and also areas for improvement, including the following: This inspection resulted in seven areas of good practice and 10 and should reflect that patients are involved in care and treatment The first two weeks or so were spent in a single room, after which she was moved to a four-bedded room for about another four weeks. My 84 year old mum attended yesterday , 2nd December, at approx 4pm with chest pain. Western Infirmary/Gartnavel General / Geriatric Assessment Feedback from horologiumxs69 about Gartnavel General Hospital / Elderly Medicine (wards 2b, 2c, 3a, 3c, 4c, 5c, 8a & 8c) Great treatment at Gartnavel hospital ward 8C for my Mum. A key part of the public partner role is to talk He was nervous but the nurses & all staff put him at his ease and explained everything. I just want to thank all the staff in Renal Ward 4C for the excellent care received and would also like to thank the surgeon and the amazing theatre staff for the care and attention received. - we'll pass your stories to the people in health and social care who can make a difference. On the day of the accident the paving was wet. [13][14] On 30 December 2014, she was transferred to the specialist Ebola treatment centre at the Royal Free Hospital in London for longer-term treatment. We were told she had gone for it on Friday and asked when results would be back to which nurse replied when they're back. This included Scotlands - we'll pass your stories to the people in health and social care who can make a difference. 27 November 2021 - I was treated in the day surgery ward of the urology department and it couldn't have been more positive. "I attended Clinic K @ The New Victoria Hospital on several occasions over the past two months. "I just wanted to say how much I appreciated the care I received yesterday when I attended A&E, "Hi - I was in Ward 10B from 26/10 to 3/11 for a broken ankle. Right care, right place. The purpose of every examination was explained clearly, waiting times were short and we were kept informed as to what we were waiting for. General telephone and all laboratory enquiries. Gartnavel General Hospital - NHSGGC. physical health, and the more general health and wellbeing of the individual. I had agreat, team who looked afterme, while Iwas getting myCANCER treatment. (Purple), High were visible and approachable. Please convey my gratitude to all staff. 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