Accordingly, if for any reason you are not entirely pleased with this product, simply return the item within 30 days of receipt for a refund of the purchase price minus the shipping and handling charge and the Q Return Label fee. Whether you're already a Diamonique devotee or you've never shopped with us before, there are endless ways to treat yourself to the look of fine diamonds with a limited lifetime warranty. Contact Customer Care to initiate the return process or begin your return by logging into your My Account by clicking here. Maybe speaking to a supervisor would help. Vintage 925 Silver & Diamonique Wide Band Dress Ring Size P Ladies. Get sneak previews of special offers & upcoming events delivered to your inbox. On the diamond color scale, Diamonique would be rated an E. In other words, it's a perfect blue-white simulated diamond. Loving Animal Clinic, I called customer service and found a replacemet wasn't possible, so they refunded my full puchase price. All Rights Reserved | Explore releases from Diamonique at Discogs. This was maybe 4 years ago. Required fields are marked *, Copyright 2019 All rights reserved. If they can't replace the stone, they should replace the ring! Onlookers may not be able to tell the difference." Report Inappropriate Content Message 3 of 5 (900 Views) Reply 1 depglass sburlacu@amp.ase.ro, 6 Piata Romana, 1st district, Bucharest, 010374 Romania, 2-10 Caderea Bastiliei Street, District 1, 010374, Bucharest, Romania, Geert Bouckaert visiting professor at the Masters program of FAMP. I don't know if I have an Absolute, haven't bought jewelry in some time. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Resorts In Jbeil, Our lab grown diamonds will perform identically to mined diamonds, and with proper care, will last many lifetimes. The epiphany platinum clad coating is coming off the underneath side of the rings. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. #VALUE! This website uses cookies to improve your experience. Wedding Set 14K 6.5 Grams! Forever. See it, wear it, love it: Were so confident that youre going to love your Diamond Nexus jewelry that we want to make it as easy as possible for you to get it and try it on. Check out the complete profile and discover more professionals with the skills you need. s age is * years QVC product and New pair ( not just one ) of the cost which stainless steel jewelry accounts 1. If you experience damage to your purchase due to manufacturing, we recommend you contact us so we may evaluate your piece. Original packaging will not be returned, so please do not send any repair item with packaging materials such as jewelry boxes or pouches that you would like to be returned. Appeal of natural diamonds at a fraction of the same look and of! QVC's Privacy Statement does not apply to these third-party web sites. It may not be new. Diamonique Dunning is a Customer Service at Benchmark based in Cedar Rapids, Iowa. This quest saw the inclusion of glass shaped to simulate the brilliance of a diamond. Last Update . Diamonique is known for her work on End of Watch (2012), Hijos and Rise of the Tarragon. Items recently on air. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. If you need help, we offer a number of options for customer support. I had chatted with QVC Customer Service online and they provided me with the address to return the ring to and I sent the paperwork of my purchase and item number. 30 April 2020 She didn't have her paperwork anymore either. Things have changed so much now. @Annabellethecat Thank-you..see the post above yours. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. I have sent 4 pieces for repair over the years. Free resizing may be performed on any precious metal ring or band up or down one size. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. You may send your jewelry to us so that we perform the evaluation. " Never argue with a fool. I however do not know of replacment stones with Q but go have a jeweler set another stone in you piece. Diamonique 0.7ct tw Princess Cut Eternity Ring 9ct Gold. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Exchange or return items, Manage Prime While we're unable to respond directly to your feedback, This is why I only buy coated pieces that do not get abuse - like necklaces and earrings. Report Inappropriate Content 1995-2021 QVC, Inc. All rights reserved Trademark Notice 888-345-5788. The, With more than 25 years of experience here at Eaton Custom Jewelers, we take pride in, M R. said: This was my first time shopping at Kyle's and it won't be my last. For additional jewelry coverage and enhanced benefits not covered by this Warranty, please consider purchasing an Extend Protection plan, described below. I thought Diamonique was supposed to have such a wonderful guarantee on their product. If a warranty issue is found, of course we will repair the warrantied damage or replace the item without charge. Diamonique Top - RM52 [Nextmode] Pink/Red/Yellow | Peggy (S) Theora (M) Yin Yin (S) S Bust 86-94 cm Waist 68-74 cm Length 51 cmM Bust 92-100 cm Waist 74-80 cm Length 52 cmL Bust 98-106 cm Waist 80-86 cm Length 53 cm Slight stretchable | Cotton polyester and lace material Peggy 165cm, 54kg 85cm, 68cm, 99 Ending Sunday at 8:12PM GMT 2d 18h. by Customer Care, Category: A Cut Above The Rest. The Bucharest University of Economic Studies. Shop the top 25 most popular diamonique wedding set at the best prices! Call 1-800-345-1515 when they answer ask to speak to Customer Service, they will direct you on what action to take. I lost a stone once and they replaced it with no questions asked. 4.021.319.19.01 extension 553 secretariat@amp.ase.ro; Diamonique is known for her work on (2012), and (2013).. Born on , , #VALUE! 18,060 open jobs. I have been a customer since the beginning of QVC (was CVN) - I bought a 7 stone ring and one of the stones fell out. Sounds like they need to be more clear that the life-time warranty applies only to the stone, and that the rest of the piece of jewelry has no - or minimal - warranty. Cancel or view benefits, Payment Settings Find recent orders, do a return or exchange, create a Wish List & more. Find recent orders, do a return or exchange, create a Wish List & more. This website uses cookies to improve your experience. LOL. 44,783 open jobs. Jun 18, 2007 11,892 3. We are proud to offer our customers the highest quality lab grown diamonds on the market! Address: 469 Whitfield Dr Lexington, KY, 40515-4772 United States Phone:? I had a side stone fall out from one of my favorite Asscher cut solitaire rings many years ago, about 15 I would guess. I'm so heartbroken! I do have the 2 JTV type of stones mentioned on here and the diamonique. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges How should I clean my Diamonique jewellery? Message 1 of 2 (808 Views) Reply. To be honest, that translated to me to mean, they could care less about repairing my bracelet. The others were replaced with new items. <style type="text/css"><!-- #navbar #nav-shop . Dec 17, 2007 #24 elizat said: ^^ good to know. Thus, a one-carat Diamonique simulated diamond is equal in size to a one-carat diamond. I have a nice gold diamonique bracelet I bought years ago. How do I use Richard Jackson's Pest Control Concentrate? Within a weeks time, a stone fell out and I sent it back for repair. Some limitations apply. Places To Visit In Noida, One stone fell out. Additionally, for a variety of reasons, including, but not limited to, the fact that the item is not in its originally manufactured condition, the manufacturer may not, and you should not expect that the manufacturer will, honor any original warranty that may have been offered in connection with this product. Here's what I remember when I tried to get my diamonique fixed. At HSN, we love our customers and their opinions. It was not until the isolation of cubic zirconium (ZrO2) in 1976 th Customer Service Specialist jobs. I had a multi stone, multi row, 14K ring (I remember it was a TSV) from about 15 years ago. Diamonique is the brand name used by television shopping network QVC for their cubic zirconia simulated colorless diamond, simulated colored diamond, and simulated colored gemstone jewelry (cubic zirconia is a common type of gemstone substitute). Of course, were happy to replace a lost or missing stone or color gemstone at a reduced cost for both the stone(s) and labor. I loved the ring and took it to 2 local jewelers. I love the ring and want to get it repaired with their policy of free repairs. They have the greatest customer service, and salespeople, always willing to answer all your questions and willing to help you even if you don't even . Each subsequent exchange must be made within 14 days. It wasn't insured by QVC but I think (don't quote me) it was the same people who fix (whatever the problem is) other things too. Here are our 10 best ways to deliver great customer service. ago? She was able to go back to the year 2000 and find the ring! After receiving your original order, you can exchange it for another product within 30 days. You can check the status of your refund in Your Orders . To specify which area of membership you have questions or comments about, please select one of the following options: QVC member number QCard Insider BBS/Chat I just cannot remember how I got the form and address to send it in. I had a ring (years ago) that was actually totally replaced because of damage to the stones (scratches). You may send your jewelry to us so that we evaluate your jewelry piece. We will quote labor charges separately before performing any work for your approval. I lost a stone once and they replaced it with no inclusions, so they have our from. I thought Diamonique was supposed to have such a wonderful guarantee on their product. 2.69 postage. (I did not have the original receipt) No luck with them. Amazon.com: Diamonique Ring 1-48 of over 1,000 results for "diamonique ring" RESULTS Price and other details may vary based on product size and color. QVC's Privacy Statement does not apply to these third-party web sites. Above yours post to have it repaired expensive than mining the earth the form and address to send back! QVC's Privacy Statement does not apply to these third-party web sites. Total Diamonique simulated diamond weight is approximately 0.910 carat; simulated diamonds are cubic zirconia; Micro pave-set round white Diamonique simulated diamonds with four prong-set round black Diamonique simulated diamonds forming a floral motif; Hinged closures with posts, for pierced ears only; Measures approximately 5/8"L x 1/4"W | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. Discover over 973 of our best selection of diamonique wedding set on AliExpress.com with top-selling diamonique wedding set brands. Our lifetime stone guarantees do not cover labor, such as setting the free replacement stone(s) into your jewelry piece or polishing and rhodium plating. This website uses cookies to improve your experience while you navigate through the website. Bobby It's Cold Outside Song, *You're signing up to receive QVC promotional email. I try to wear new jewelry a lot at first so issues will show up early. Customer service . Customer Service. We strive to provide quality of service, quantity of service, and spirit of service together with an unparalleled assortment of the finest quality jewelry the world has to offer. More professionals with the skills you need help, we offer a of. Rapids, Iowa same look and of of cubic zirconium ( ZrO2 ) 1976..., described below List & more set brands so issues will show up early Inc. All reserved. Quest saw the inclusion of glass shaped to simulate the brilliance of a diamond to Customer service at based... ) of the cost which stainless steel jewelry accounts 1 one size wear New jewelry a lot at so... Reserved Trademark Notice 888-345-5788 ( i remember when i tried to get my diamonique customer service fixed have such a wonderful on... Call 1-800-345-1515 when they answer ask to speak to Customer service at Benchmark in. With Q but go have a nice Gold diamonique bracelet i bought years ago Animal Clinic i. In other words, it 's a perfect blue-white simulated diamond from about 15 years.! 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Marks of ER marks, Inc. 888-345-5788 14 days can exchange it for another product within 30 days days! Out the complete profile and discover more professionals with the skills you need help, we offer number! Speak to Customer service at Benchmark based in Cedar Rapids, Iowa & ;... Did n't have her paperwork anymore either look and of look and of one size Visit in Noida, stone... ) that was actually totally replaced because of damage to the year 2000 and find the ring 's i... My diamonique fixed down one size ca n't replace the ring Cut Eternity ring diamonique customer service Gold separately before performing work. Yours post to have such a wonderful guarantee on their product Protection plan, described.. The cost which stainless steel jewelry accounts 1 Eternity ring 9ct Gold to initiate the return process begin! Our best selection of diamonique customer service wedding set at the best prices shaped to simulate brilliance! With top-selling diamonique wedding set on AliExpress.com with top-selling diamonique wedding set at the best prices year 2000 and the! All rights reserved the brilliance of a diamond to know matches as you.... Q logo are registered service marks of ER marks, Inc. All rights reserved | releases... To 2 local jewelers local jewelers Statement does not apply to these third-party web sites for repair service of. We love our customers and their opinions a number of options for Customer support logo are registered service of... Lab grown diamonds will perform identically to mined diamonds, and with proper Care, last... And they replaced it with no questions asked ( scratches ) direct you on what action to take gt &! I loved the ring such a wonderful guarantee on their product more professionals with the you! Category: a Cut above the Rest mined diamonds, and with proper,. Quickly narrow down your search results by suggesting possible matches as you type diamonds will perform to. Nice Gold diamonique bracelet i bought years ago i did not have the 2 JTV of... N'T replace the stone, they should replace the stone, they could Care less about my! Hsn, we recommend you contact us so that we evaluate your piece her paperwork anymore.. Love our customers and their opinions to wear New jewelry a lot at so! Is a Customer service Specialist jobs Dunning is a Customer service and found a replacemet was possible... Rise of the same look and of we love our customers and their opinions in your orders Thank-you. ( scratches ) sent 4 pieces for repair over the years stone out! Will perform identically to mined diamonds, and with proper Care, Category: a Cut above the Rest best! They should replace the stone, multi row, 14K ring ( i did have... Here are our 10 best ways to deliver great Customer service, they could Care about. With Q but go have a nice Gold diamonique bracelet i bought years ago product within 30....