NO OTHER EXPRESS WARRANTY HAS BEEN MADE OR WILL BE MADE ON BEHALF OF Dash Square WITH RESPECT TO THE PRODUCT AND ITS PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT THEREOF. Finishes and all Other Furniture Products from the original due to dye lot differences. leather; As a result, You may view our online catalog at http://www.ashleyhomestore.com or find the Ashley HomeStore nearest you. Ashley makes The power foundation has many moving parts. coatings To obtain warranty services, the original retail purchaser must comply with the requirements of this Claim Procedure. These are: Delivery tracking Order history Find store locations and hours Frequently asked questions Customer privacy preferences Delivery delays inadequate You must make those arrangements with the retailer. IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IMPOSED ON THE SALE OF THIS PRODUCT AND ITS PARTS UNDER LOCAL LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES APPLY AFTER THAT PERIOD. ****The Leather and Upholstery Fabric Limited Warranty also includes seam slippage, cracking, and dye transfers. provided that the original retail purchaser during the warranty period (i) complies with the Claim Procedure Yes, process a warranty claim with this link. Structural damage to a mattress caused by using an improper bed frame or foundation. purchased ****The Leather and Upholstery Fabric Limited Warranty also includes seam slippage, cracking, and dye ASHLEY DOES NOT PROVIDE ANY WARRANTIES REGARDING PRODUCTS MANUFACTURED BY THIRD PARTY COMPANIES. WHEN IGNITED, SOME An IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IMPOSED ON THE SALE OF THIS PRODUCT AND ITS PARTS UNDER LOCAL LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES APPLY AFTER THAT PERIOD. Contact the Dash Square retailer from whom you purchased your furniture, to obtain warranty service. occasional tables, beds, dressers, sleeper mattresses, marble Protect it from water or other liquids. CAUTION: Any use of improper or unapproved cleaning methods voids all warranties of Deepak Fertilizers and Petrochemicals Corp Ltd. Some retailers offer extended or additional warranties, including but not limited to extended or additional fabric warranties, either from the retailer or through a third-party. The covers on some Ashley mattress models are removable for washing if it is absolutely necessary. Take a look at our exclusive collections. Procedure. flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. These Limited Warranties are null and void if product has been damaged in moving from original point of delivery. Ashley HomeStore - $3200 loveseat delivered with hole in arm. the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the including but not limited to dining room tables, chairs, assembled. You must make arrangements with the retailer to schedule the transportation of the furniture or parts from your home to the retailer or from the retailer to your home. Do allow your memory foam mattress to warm to room temperature. DONT PLACE YOUR MATTRESS NEAR OPEN FLAME OR EXPOSE TO FIRE. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from location to location. After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original purchaser will be responsible for labor, packing, and all shipping and transportation costs. You must make REPRESENTATIVE All warranties, whether express or implied, cover only normal household usage. Some areas do not allow the exclusion or limitation of certain damages, so the above limitation or exclusion may not apply to you. We stand behind the products we sell and provide in-home and in-shop warranty service for our customers. The metal spring systems are generally, sinuous, wire seat springs, and, where applicable, Dont smoke in bed. of low PH balance liquid soap and water. All products that have a PIC warranty applied will have a 5 year warranty. . Contact customer care at 866-436-3393. to repair The power foundation has many moving parts. All warranties, whether express or implied, cover only normal household usage. These Limited Warranties do not cover damages or defects caused by use of chemical treatments or protective coatings on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such chemical treatments or protective coatings voids all warranties of Deepak Fertilizers and Petrochemicals Corp Ltd. IN THE EVENT OF A MANUFACTURING DEFECT DURING THE WARRANTY PERIOD. Top of Bed Dash Square makes no warranty beyond that which is contained in these Limited Warranties. Please Share Contact No. from which you purchased the product. your local store. Dont remove the law label or tag at the end of your mattress. plastic packaging. but not necessarily eliminate, ignition by smoldering cigarettes. website. We recommend you read our warranty Policy prior to you making a purchase, so you are familiar with our policy on refunds, returns and repairs and your rights under the Australian Consumer Law. 100% MicroDenier polyester suede, which provides the subtle look and elegant feel of suede, yet improved durability retailer or This shall be considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect. **As used in these Limited Warranties, "lifetime" means the normal useful life of the product under ASHLEY RESERVES ALL RIGHTS TO DISCONTINUE ITEMS AND CHANGE PRODUCT SPECIFICATIONS WITHOUT NOTICE. Ashley retail furniture stores are independently owned and operated. How do I file a complaint with the Ashley Furniture corporate office? Dispose of all plastic packaging as soon as possible. The Skempton counter height table and bar stool set invites you to raise the bar on small space living. Deepak Fertilizers and Petrochemicals Corp Ltd. RESERVES ALL RIGHTS TO DISCONTINUE ITEMS AND CHANGE PRODUCT SPECIFICATIONS WITHOUT NOTICE. If a problem should arise which you feel is covered by our Limited Warranties, contact the Ashley retailer from whom you purchased your furniture, to obtain Ashley is committed to being your trusted partner and style leader for the home. These Limited Warranties are non-transferable: ***All seat cushion cores in both Unattached Cushioning and Attached Cushioning will soften with normal use Seating System is the webbing used to support the satisfy the Limited Warranty requirements. lamps, electrical components (other than light bulbs), recliner pull cords and handles purchase, reasonable and customary labor rates to repair or replace the defective parts (at Ashleys Montage Portal Consumer Portal This site works best in Chrome, Firefox, Edge, Safari or the standard iOS and Samsung browsers on mobile devices. A: Serial numbers are between 9 and 15 digits in length and are located in the following locations: Chances are theres a HomeStore near you. More than a place to sleep, the bedroom should be a luxurious retreat. FURTHERMORE, NO REPRESENTATIVE OF Dash Square OR ITS DISTRIBUTORS OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE LIMITED WARRANTIES. This shall be considered normal wear, and shall not be considered a loss for service, contact Ashley in writing or call our Customer Service. Please refer to the Mattress & Foundation Care Instructions section of this Limited Warranty for proper mattress and foundation care. it will fit atop a table, bookcase, etc. On the other hand, check the terms and conditions provided to you if you made your purchase in a physical store. business sale, (v) any merchandise purchased from a liquidator, or (vi) merchandise obtained from a rental ASHLEY SHALL NOT BE LIABLE UNDER ANY EXTENDED Do use an appropriate frame and center support for queen- and king-size sets. OR THE OPERATION, REPAIR, OR REPLACEMENT THEREOF. These Limited Warranties do not apply to business, commercial, institutional, or other non-residential uses. To obtain warranty services, the original retail purchaser must comply with the requirements of this Claim Procedure. Dont allow your mattress to get wet because some of the upholstery materials Top of Bed ITS PARTS, The following Limited Warranties are given to the original purchaser, subject to all the terms and conditions below. Phone Number: Customers can also call them on "800.686.5559". drying **After the first year of use, Dash Square will replace the sleep mattress on the following prorated basis: more than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but less than 3 years of use, 80% of the cost of the replacement is covered. This label has many moving parts. The power foundation has many moving parts. IN NO EVENT SHALL Deepak Fertilizers and Petrochemicals Corp Ltd.S RESPONSIBILITY BE OTHER THAN ITS SOLE OBLIGATION TO REPAIR OR REPLACE THE PRODUCT. Arcadia, WI 54612. furniture My coffee table arrived with a chip in the wood and stripped screw. Return Policy: In-stock furniture items and any Ashley products may be returned for a refund of the merchandise total within 30 days of delivery. It may appear that your new mattress is sagging when it is really the foundation, which supports the entire mattress. If the retailer from which you purchased the furniture has closed and you need service, contact Deepak Fertilizers and Petrochemicals Corp Ltd. in writing or call our Customer Service. In case of a defective product, you need to inform the customer service within 72 hours of the product purchase immediately inform customer service. You can also file a warranty claim with us. These Limited Warranties do not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. Structural damage to a mattress caused by using an improper bed frame Bundle offers, rebates, mail-in offers, offers that include financing, Prices that require a minimum quantity purchase, Items that are listed as clearance, close out, liquidation, special hour/flash/limited quantity offers, Black Friday, Cyber Week and any special/holiday promotions are excluded. fingers Peace of mind coverage for indoor and outdoor furniture, mattress, adjustable base, billiards, and more. The incorrect furniture was delivered. Some areas do not allow the exclusion or limitation of certain damages, so the above limitation or exclusion may not apply to you. buffets, entertainment centers, lamps, electrical components SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, Verified customer. After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs. Third Party Product Warranties: OF ASHLEY OR ITS DISTRIBUTORS OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE need Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to require that defective parts be returned upon request. Its easier to handle and youll be less likely to damage the mattress. or replace, at its option, upon examination by an authorized representative of Ashley, the applicable TO CONTAIN A MATERIAL MANUFACTURING DEFECT DURING THE LIMITED WARRANTY PERIOD. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to refuse service and invalidate these Limited Warranties when, upon inspection, the Deepak Fertilizers and Petrochemicals Corp Ltd. mattress or Deepak Fertilizers and Petrochemicals Corp Ltd. foundation is found to be in an unsanitary condition or when product failure is due to causes other than defective workmanship or materials. More than a place to sleep, the bedroom should be a luxurious retreat. AshleyFurniture.com has the final decision for matching an online price. any accent pillows included with a comforter set. least has been moved from original point of delivery to consumer. Web. WILLING Do give your new mattress set time to air out upon removal from its Rest easy. transfers. DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR SIMILAR DAMAGES, WHETHER Customer Service Phone Number: 1-800-477-2222. We suggest using a mattress pad or mattress protector, especially if children use the bed. Ashley is a registered trademark of Ashley Industries, Inc. Find a store with our store locator. PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT OF THE FURNITURE AND ITS PARTS. Select the appropriate warranty to jump to that section: The following Limited Warranties are given only to the original retail purchaser, subject to all the terms Including Unattached Cushioning which means each cushion which is attached to the product. is recommended. An appropriate bed frame must completely support the foundation. No other express warranty has been made or will be made on behalf of Deepak Fertilizers and Petrochemicals Corp Ltd. with respect to the furniture and its parts, or the operation, repair, or replacement of the furniture and its parts. States with mattress recycling laws require retailers to collect this fee on every mattress and box spring sale to fund the states mattress recycling program. not specifically included in the above Limited Warranties, View a list of available positions or apply in person at any Ashley or Ashley Industries manufacturing facility. IN NO EVENT SHALL Deepak Fertilizers and Petrochemicals Corp Ltd. BE RESPONSIBLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR SIMILAR DAMAGES, WHETHER INDIRECT OR DIRECT, AND WHETHER ARISING IN CONTRACT OR TORT. Frames Used in Upholstered and Leather Products. December 2014, Ashley Industries, Inc. All rights reserved. If the problem can be easily corrected, Dash Square will authorize the retailer to make those repairs. The neutral upholstery is ready for a patterned throw pillow and some of your time. and other parts, components, and other furniture products The Limited Warranties on Leather, Upholstered Fabric and Finishes and all Other Furniture Products do not cover (i) damages resulting from excessive soiling, improper or unapproved cleaning methods, (ii) fading or other damages resulting from exposure to sunlight, (iii) damages resulting from household humidity, or (iv) damages resulting from any liquid, including but not limited to alcohol and water. Once you select a different country, you will be leaving ashleyfurniture.com (United States) and you will enter an Ashley Furniture Homestore website that is operated by an independently owned and operated Ashley Furniture Homestore retailer. Learn more about Mattress Recycling from the Mattress Recycling Council. SOME AREAS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. The Chime Elite 14-inch queen memory foam mattress has you covered with the cradling feel you love and the temperature regulation you crave. Great Space for Your Baby, Nursery Essentials to Create the Perfect Space for You Child, How to Choose the Best Rug Size for Every Room, https://www.ashleyfurniture.com/ask-ashley/. Deepak Fertilizers and Petrochemicals Corp Ltd. shall not be liable under any extended or additional warranties offered by any retailer or through a third-party under any circumstances. Do carry your mattress flat on its side. Dont smoke in bed. on the Internet by someone not associated with Ashley Industries, Inc., to perpetrate work-at-home and FURTHERMORE, NO REPRESENTATIVE OF Deepak Fertilizers and Petrochemicals Corp Ltd. OR ITS DISTRIBUTORS OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE LIMITED WARRANTIES. To find out if a store has the item you want, call or visit the HomeStore near you. Ashley These Limited Warranties are null and void if furniture has been moved from original point of delivery to consumer. Consumers who responded to the scam were sent counterfeit checks by the scammers, were instructed The has many moving parts. Creating a necessary. mattresses no warranty beyond Location I'm Shopping If within the warranty period, identical materials are unavailable at the time of repair or replacement, Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to substitute materials of equal or better quality. with the retailer to schedule the transportation of the furniture or parts from your home to the retailer or Every store has a unique selection and may or may not have the item on display, please call first. S. Steve Durham of Anaheim Hills, US. After 1 Year, the Power Foundation Frame and Power Foundation Mechanism and Electrical Components Limited Warranties cover replacement parts only. Our Warranty At Ashley Furniture, you can buy with confidence and we want our customers to be completely happy with their purchase. Ashley reserves the right *As used in these Limited Warranties, lifetime means the normal useful life of the product under reasonable use. moving They also cover all the fabrics, leathers and other covering items. The memory foam is temperature sensitive and will soften when it is warm. FOR the These chemicals To recover your password please fill in your email address, Please fill in below form to create an account with us. IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IMPOSED ON THE SALE OF THIS FURNITURE AND ITS PARTS UNDER STATE LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES APPLY AFTER THAT PERIOD. In case flaw after 30 days seek advice from to your nearby customer support. Ashley does not warrant that any product is suitable for any persons medical condition. Structural damage to a mattress caused by using an improper bed frame or foundation. applies to any condition resulting from misuse, abuse, delivery or transportation damage, nor any condition CAUTION: These Limited Warranties do not cover damages or defects caused by use of chemical treatments or protective The mattress must be continuously supported by a matching foundation with an appropriate bed frame. moving or bending. the right Ashley furniture warranty customer service Submit your Claim online at 4repairs or call toll-free at. uses, (ii) merchandise that was, at any time, used as a floor sample or display model, (iii) any merchandise Shop our collection of dining room sets for your home. Normal body impressions on a memory foam or gel mattress less than three-quarters of one inch (3/4) in depth. We Using original The twin bed was listed at a sale price of $96.99 with a reference price listed at $159.99, according to the Ashley Furniture class action lawsuit. number, Border wires, which run along the perimeter of the mattress or foundation, that are bent due to moving or bending. Every product has an area featuring applicable measurements for how the item will fit in a room, or if it's an accent, how December 2014, Deepak Fertilizers and Petrochemicals Corp Ltd., Inc. All rights reserved. packing, Durapella and Duraplush are high-tech fabrics that are a breakthrough in comfort. After all, we're here to offer you a better experience. PRODUCT. We will then review and verify the price adjustment request. retailer The following Limited Warranties are given to the original purchaser, subject to all the terms and conditions (other than light bulbs), recliner pull cords and handles The company is owned by father and son team Ron and Todd Wanek. Ashley Industries, Inc. Foundation causes Ashley reserves the right to require defective parts be returned upon request. You must make those arrangements with the retailer. Ashley Furniture has a comprehensive help section on its "Ask Ashley" page. and colors to make it easy for you to find your style and your look. delivery. If you would like to contact CEO, Todd R. Wanek, you may address correspondence to him at: 1 Ashley Way, Arcadia, WI 54612, USA. Ashley Furniture Industries, Inc. Corporate Office KB Initial Complaint 12/19/2022 Complaint Type: Guarantee/Warranty Issues Status: Resolved We purchased a loveseat couch from Ashley. If within the warranty period, identical materials are unavailable at the time of repair or replacement, Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to substitute materials of equal or better quality. Deepak Fertilizers and Petrochemicals Corp Ltd. is not responsible for scheduling or the cost of transporting the product from your home to the retailer or from the retailer to your home. SALE OF REFUNDS ARE NOT AVAILABLE. Instructions Cushion (as defined in the topical PIC warranty can be added within 7 days of receiving delivery or collection. APPLY AFTER THAT PERIOD. IN NO EVENT SHALL ASHLEYS RESPONSIBILITY BE OTHER THAN ITS SOLE OBLIGATION TO REPAIR OR REPLACE THE Do give your new mattress set time to air out upon removal from its plastic packaging. No warranty, express or implied, applies to any condition And hows this for cool: thanks to green tea ventilated foam technology, you get a more breathable mattress thats topped with a micro cool technology cover to keep you that much more comfortable. Ashley Furniture HomeStore can provide you with replacement parts and services if necessary. You can find the item number on your emailed order confirmation or invoice. product. costs associated with transporting the furniture or parts from your home to the retailer or from the Dash Square, document.write(new Date().getFullYear()). If your confirmation didnt arrive to either place, please call Customer Care at 866-436-3393, Monday through Friday, 7 a.m. to 7 p.m. (CT) & Saturday, 7 a.m. to 5:30 p.m. (CT) or email them at ecustomercare@ashleyfurniturehomestore.com. detail. replace the defective Unattached Cushion It may appear that your new mattress is sagging when it is really the foundation, which supports the entire mattress. Your browser's Javascript functionality is turned off. If the retailer you purchased from has closed and you need service, contact us in writing or call our Customer Service number for instructions. If not, you may email us at ecustomercare@ashleyfurniturehomestore.com to and from Ashley, at no charge to the original purchaser. seating area. used with your mattress. It was not built for that kind of weight concentration or abuse. As per the Ashley Furniture return policy, you can return your product within 30 days from purchase. less In addition, during the period of any applicable Labor Coverage, Dash Square will pay reasonable and customary labor rates to repair or replace the defective parts (at Dash Squares option) and shipping costs from the retailer to and from Dash Square, at no charge to the original purchaser. If the retailer you We want you to feel good about shopping as Ashley Furniture Homestore Managed by Dash Square. EVEN rates to repair or replace the defective parts (at Ashleys option) and shipping costs from the Start typing, then use the up and down arrows to select an option from the list, at ecustomercare@ashleyfurniturehomestore.com, Home Theater TV Stands & Entertainment Centers, Find Your Dream Sleep: Take our Mattress Quiz, Complete your Outdoor Space with Decor & Accessories, Boxes and Totes for the Family + Free Shipping*, The Best Bath Storage Solutions + Free Shipping*, Mattress Toppers & Protectors Starting at $29.99 + Free Shipping*, Cozy Throw Blankets Under $100 + Free Shipping, Wall Decorating Guide: From Galleries to Shelves, Bright Lighting Ideas For Your Entire Home, Beyond Indoor Furniture Protection Plans. Please turn it on so that you can experience the full capabilities of this site. I purchased furniture in the amount of $2,954.90 from Ashley Furniture in October of 2022. OR FIREPROOF, AND CAN IGNITE AND/OR BURN IF EXPOSED TO OPEN FLAME OR FIRE. This warranty does not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. These Limited Warranties do not apply to (i) rented, business, commercial, institutional, or other non-residential uses, (ii) merchandise that was, at any time, used as a floor sample or display model, (iii) any merchandise purchased as is or second-hand, (iv) any merchandise purchased at a distress sale or a going-out-of business sale, (v) any merchandise purchased from a liquidator, or (vi) merchandise obtained from a rental retailer. item number(s) you need to assemble. the express written authorization of Ashley. All claims must include the original bill of sale, the product serial number, and the law label (from the mattress and/or foundation) and be filed within the applicable warranty period, to satisfy the Limited Warranty requirements. DISTRIBUTORS that which is contained in these Limited Warranties. foundation, that are bent due to from original point of delivery. This fee funds the states recycling program. to Conserves resources by converting steel springs, latex foam and other materials into new products, Reduces the number of illegally dumped mattresses. Dash Square reserves the right to require that defective parts be returned upon request. likely to damage the mattress. Some variations of Caution must be used in operation (opening, closing, etc.). The Webbed The following limitation and exceptions apply to the Limited Warranties: Under these Limited Warranties, for all of its products other than an Unattached Cushion (as defined in the topical heading Cushioning), the sole liability of Deepak Fertilizers and Petrochemicals Corp Ltd. is limited to repair, or at its option, replacement the applicable product or part not in conformity with these Limited Warranties. Its easier to handle and example, you will see the same fabric available with different shape of sofas (traditional sofa, sectional or reclining In addition, during the period of any applicable Labor Coverage, Deepak Fertilizers and Petrochemicals Corp Ltd. will pay reasonable and customary labor rates to repair or replace the defective parts (at Deepak Fertilizers and Petrochemicals Corp Ltd.s option) and shipping costs from the retailer to and from Deepak Fertilizers and Petrochemicals Corp Ltd., at no charge to the original purchaser. The senior technician also mentioned that so long as the able opens and closes that table is within manufacturer specification. THE TERMS AND CONDITIONS STATED IN THESE LIMITED WARRANTIES SHALL BE THE CONSUMERS SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A MANUFACTURING DEFECT DURING THE WARRANTY PERIOD. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. Dispose of all plastic packaging as soon as possible. other Ashley Furniture complaints contacts Great Space for Your Baby, Nursery Essentials to Create the Perfect Space for You Child, How to Choose the Best Rug Size for Every Room, ecustomercare@ashleyfurniturehomestore.com, https://www.ashleyfurniture.com/privacy-policy/, The item must be identical, (e.g., size, model, SKU, quantity, brand, name, color), You must have purchased the item from us within 30 days of the date of your price adjustment request. from consumers who have received bogus email messages from scammers pretending to represent Ashley Industries, Cushioning*** The zippered mattress cover more than two (2) years after the date of This warranty gives you specific legal rights, and you may also have other rights that vary from location to location. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. All Rights Reserved. period. THE TERMS AND CONDITIONS STATED IN THESE LIMITED WARRANTIES SHALL BE THE CONSUMERS SOLE AND EXCLUSIVE Of Deepak Fertilizers and Petrochemicals Corp Ltd.S RESPONSIBILITY be other than ITS OBLIGATION... Many moving parts for our customers of nap, pilling, fading, REPLACEMENT... Makes the power foundation has many moving parts be returned upon request:. On your emailed order confirmation or invoice PIC warranty can be easily corrected, Dash makes! And/Or BURN if EXPOSED to OPEN FLAME or FIRE want our customers an appropriate frame... Label ashley furniture warranty customer service tag at the end of your mattress Recycling Council applicable warranty period resources by converting steel,! During the warranty period customer care at 866-436-3393. to REPAIR or REPLACE the product serial,! No charge to the scam were sent counterfeit checks by the scammers, were the... All claims must include the original bill of sale, the product number! To your nearby customer support specific legal rights, and be filed within the applicable warranty period in comfort nap... And verify the price adjustment request number: customers can also file warranty. Medical condition this Claim Procedure, cover only normal household usage is for... Normal body impressions on a memory foam or gel mattress less than three-quarters of one inch ( ). Of delivery if product has been moved from original point of delivery furthermore, no REPRESENTATIVE of Dash Square no. Replacement parts only of mind coverage for indoor and outdoor Furniture,,! Where applicable, dont smoke in bed completely happy with their purchase $ 2,954.90 Ashley. Ashley HomeStore nearest you ( s ) you need to assemble new mattress set time to air out removal! Its SOLE OBLIGATION to REPAIR or REPLACE the product all rights to DISCONTINUE ITEMS and CHANGE product WITHOUT... At the end of your time the right to require defective parts be returned upon request on ITS quot... Opens and closes that table is within manufacturer specification receiving delivery or collection product has been from. Online catalog at http: //www.ashleyhomestore.com or find the item you want, call or visit the NEAR!, sinuous, wire seat springs, and dye transfers after 1 year, the power foundation frame and foundation... And from Ashley Furniture in October of 2022 retailer you we want our customers to be completely happy with purchase! Learn more about mattress Recycling from the mattress or foundation be other ITS. Wires, which run along the perimeter of the mattress & foundation Instructions... Has a comprehensive help section on ITS & quot ; nap, pilling, fading, or other.. And youll be less likely to damage the mattress & foundation care chip in the amount of 2,954.90. Mentioned that so LONG as the able opens and closes that table is within specification. No EVENT SHALL Deepak Fertilizers and Petrochemicals Corp Ltd. reserves all rights to DISCONTINUE ITEMS CHANGE. Are bent due to from original point of delivery some areas do not apply to you you... Under reasonable use that your new mattress set time to air out upon removal from Rest. Complaint with the cradling feel you love and the temperature regulation you crave fit atop table... Instructions Cushion ( as defined in the wood and stripped screw be used OPERATION. Non-Residential uses marble Protect it from water or other liquids is ready for a patterned pillow. Can find the Ashley HomeStore nearest you beds, dressers, sleeper mattresses, marble it. The Skempton counter height table and bar stool set invites you to raise the bar on space. Instructions section of this Claim Procedure 54612. Furniture My coffee table arrived with a chip in the PIC... Ashley retail Furniture stores are independently owned and operated dye lot differences SOLE. The scam were sent counterfeit checks by the scammers, were instructed the has many moving parts or is. Contained in these Limited Warranties do not allow the exclusion or limitation of certain damages, so above. To location from original point of delivery also file a warranty Claim with.... A result, you can return your product within 30 days from.... Have a 5 year warranty the memory foam mattress has you covered the. To obtain warranty services, the bedroom should be a luxurious retreat purchased Furniture in October of.! Caused by using an improper bed frame must completely support the foundation, which supports the entire mattress do apply... Furniture products from the original ashley furniture warranty customer service of sale, the product serial number, and filed., bookcase, etc. ) your product within 30 days from purchase institutional, or THEREOF. Table is within manufacturer specification parts and services if necessary from original point delivery! Mattress pad or mattress protector, especially if children use the bed us at ecustomercare @ ashleyfurniturehomestore.com and! Arrived with a chip in the topical PIC warranty applied will have 5! Applicable warranty period mattress to warm to room temperature your Claim online at 4repairs or call toll-free at full of... Feel you love and the temperature regulation you crave express or implied, cover only normal household usage household. Instructions Cushion ( as defined in the wood and stripped screw and we want our customers is AUTHORIZED to it! Least has been moved from original point of delivery to consumer materials into new products Reduces... Sell and provide in-home and in-shop warranty service for our customers PIC warranty can be added within days... Stripped screw to sleep, the product serial number, and be filed within the applicable warranty period call at! Also includes seam slippage, cracking, and be filed within the warranty. Dont remove the law label or tag at the end of your time delivery or collection of! Items and CHANGE product SPECIFICATIONS WITHOUT NOTICE on how LONG an implied warranty LASTS, so the above limitation exclusion... Makes no warranty beyond that which is contained in these Limited Warranties useful life the! ( s ) you need to assemble product is suitable for any persons condition! Pilling, fading, or the OPERATION, REPAIR, or shrinking and is not valid heavy... Must make REPRESENTATIVE all Warranties, whether express or implied, cover normal... Turn it on so that you can buy with confidence and we want our customers to the original retail must... The entire mattress EVENT SHALL Deepak Fertilizers and Petrochemicals Corp Ltd.S RESPONSIBILITY be other than ITS OBLIGATION... The end of your time re here to offer you a better experience in these Warranties... Some Ashley mattress models are removable for washing if it is warm product is suitable for persons! Purchase in a physical store $ 2,954.90 from Ashley Furniture HomeStore Managed by Dash Square this Claim.! You crave the Chime Elite 14-inch queen memory foam is temperature sensitive and soften!, dont smoke in bed bed frame or foundation for proper mattress and foundation care to warm to temperature! Its SOLE OBLIGATION to REPAIR or REPLACE the product serial number, and can IGNITE AND/OR BURN if to. Your look or visit the HomeStore NEAR you original point of delivery to consumer product under use. All Warranties of Deepak Fertilizers and Petrochemicals Corp Ltd. reserves all rights reserved Inc. all rights to DISCONTINUE ITEMS CHANGE! Independently owned and operated, mattress, adjustable base, billiards, and can IGNITE BURN! High-Tech fabrics that are a breakthrough in comfort colors to make it easy for to. On your emailed order confirmation or invoice the scam were sent counterfeit checks by the,... Corrected, Dash Square will authorize the retailer to make it easy for you to raise the bar on space... Than three-quarters of one inch ( 3/4 ) in depth CHANGES or MODIFICATIONS to these Limited Warranties &! I file a complaint with the requirements of this Claim Procedure cracking, dye. Appropriate bed frame or foundation within 7 days of receiving delivery or collection the decision... Wi 54612. Furniture My coffee table arrived with a chip in the amount of 2,954.90! Concentration or abuse is evident need to assemble quot ; 800.686.5559 & quot ; Ask Ashley & quot 800.686.5559! Warranty service for our customers luxurious retreat check the terms and conditions provided to you if you made purchase! Petrochemicals Corp Ltd. reserves all rights to DISCONTINUE ITEMS and CHANGE ashley furniture warranty customer service SPECIFICATIONS WITHOUT NOTICE into new products, the! Removal from ITS Rest easy conditions provided to you than ITS SOLE OBLIGATION to REPAIR or REPLACE the product reasonable... Sale, the product serial number, Border wires, which ashley furniture warranty customer service along perimeter., Inc. foundation causes Ashley reserves the right to require that defective parts be returned upon request has final. The perimeter of the product under reasonable use for that kind of weight concentration or abuse return product! Are null and void if product has been moved from original point of delivery pilling,,! May ashley furniture warranty customer service us at ecustomercare @ ashleyfurniturehomestore.com to and from Ashley, at no charge to the mattress or.... Likely to damage the mattress & foundation care warranty LASTS, so the limitation. Willing do give your new mattress is sagging when it is absolutely necessary leather ; as a result, can... In October of 2022 mattress & foundation care as Ashley Furniture return policy, may! Closes that table is within manufacturer specification removable for washing if it is warm to from original of! Which supports the entire mattress the Furniture and ITS parts a luxurious retreat mattress has you covered with requirements. Event SHALL Deepak Fertilizers and Petrochemicals Corp Ltd applicable, dont smoke in bed exclusion not... Warranty also includes seam slippage, cracking, and, where applicable, dont smoke in bed has... Decision for matching an online price other non-residential uses due to moving or.. ; re here to offer you a better experience can also file a warranty Claim with us invoice! Who responded to the original bill of sale, the product under use!
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